Stephen consistently exceeds my expectations for customer service. He helped us negotiate a lease with a landlord who was out of the country and who was known to be difficult to work with. Stephen succeeded in having the owner install a new stove and pay for new patio furniture and new kitchen cabinets as part of our lease agreement. Stephen has a long-term view of customer relationships which is not the typical perspective among real estate agents here in Kigali. I highly recommend him and his company.